Cartivate - Car Sales in Sri Lanka: FAQs

Welcome to Cartivate Motors. This FAQ is designed to help you confidently buy, import, and sell your vehicle with complete clarity.

About Cartivate Motors

Cartivate Motors is a Sri Lanka–based vehicle dealer offering brand new, reconditioned, and used vehicles, along with services such as vehicle importing and vehicle selling.

We operate from Colombo, with locations in Dehiwala and Kohuwala.
For directions or to book an appointment, visit our Contact Us page.

We provide:

Buying a Vehicle

We offer a wide range of vehicles, including:

  • Brand new vehicles
  • Reconditioned Imported vehicles
  • Selected used vehicles

Across SUVs, sedans, hatchbacks, vans, MPVs, hybrid and petrol models.

Yes. We strongly encourage customers to inspect the vehicle in person before purchase.
You may also bring your own mechanic if required.

Test drives may be arranged for registered vehicles, subject to availability and safety requirements.
Please contact us to book an appointment.

Yes. All listings reflect the actual vehicle available.
However, we always recommend physical inspection to confirm condition, features, and specifications.

A brand-new vehicle has no previous local ownership and is typically unregistered in Sri Lanka.

A reconditioned vehicle is a pre-owned imported vehicle that has been inspected and prepared for sale before being offered to customers.

An unregistered vehicle has not yet been registered with a Sri Lankan registration number.
You will be the first registered owner in Sri Lanka.

A registered vehicle already has a Sri Lankan registration history and may have had previous owners.

Vehicle Condition & Quality

All vehicles are carefully selected and inspected before being offered for sale.
We focus on:

  • Overall condition
  • Mechanical reliability
  • Interior and exterior quality
  • Compliance with local requirements

Customers are encouraged to inspect the vehicle and verify documentation before purchase.
If any known repairs or prior damage exist, we recommend clarifying these details before confirmation.

Yes. You are welcome to arrange an independent inspection or bring your own mechanic.

For hybrid vehicles, customers are advised to confirm battery condition during inspection and discuss available checks with our team.

Pricing, Payments & Documentation

What is included depends on whether the vehicle is registered or unregistered.
Before payment, we clearly explain:

  • Vehicle price
  • Registration charges (if applicable)
  • Documentation handling

We will provide a written breakdown before confirming payment.

Prices may be negotiable depending on:

  • Vehicle demand
  • Stock availability
  • Payment method

Please discuss pricing after inspecting the vehicle.

Payments are accepted via standard banking channels or cash. An official invoice or receipt is issued for every payment.

Yes. A booking advance may be required to reserve a vehicle.
All terms, including the reservation period and refund conditions, will be explained before payment.

Depending on the vehicle, you will receive:

  • Sales invoice or receipt
  • Registration book (for registered vehicles)
  • Transfer forms
  • Import and clearance documents (where applicable)

Importing a Vehicle

Yes. We offer a vehicle import service based on your specific requirements.

The process generally includes:

  1. Confirming your requirements (model, year, budget, features)
  2. Sourcing suitable options
  3. Customer approval
  4. Shipping and documentation handling
  5. Clearance and delivery

We guide you through each step.

Timelines vary depending on vehicle availability, shipping schedules, and clearance procedures.
Estimated timelines are shared before confirmation.

Selling Your Vehicle

Yes. We accept vehicles for direct purchase or sale assistance, subject to inspection and market conditions.

Valuation is based on:

  • Make, model, and year
  • Mileage
  • Condition
  • Current market demand

Typically required:

  • Registration book
  • NIC
  • Transfer forms
  • Lease clearance letter (if applicable)

Exchange / Trade-In

Yes. Vehicle exchanges are considered, subject to inspection and valuation.

Exchange value depends on:

  • Vehicle condition
  • Documentation
  • Market resale value
  • Required repairs or preparation

Safety & Buyer Confidence

We recommend:

  • Inspecting the vehicle in person
  • Avoiding payments without documentation
  • Never sharing OTPs or card details
  • Making payments only through official channels

Yes, but we recommend:

  • Video inspection
  • Document verification

Written confirmation of terms before payment

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